January Distribution Performance Report
Earnest Machine is committed to improving our performance metrics so that we can continue to deliver the best customer experience possible. Our team is currently reviewing the processes related to each performance metric to determine if any further corrections are needed. We are confident in our team and we are focused on improving our distribution performance. While some of our metrics decreased in January, we are hopeful that we will see improvement in February.
Part Accuracy: Our Part Accuracy metric fell by 0.08% and is coming in at 0.07% below goal.
Individual DC scores:
Austell – 99.79%
Indy – 99.95%
England – 100.00%
EMC – 100.00%
Quantity Accuracy: Our Quantity Accuracy metric fell by 0.11% and is coming in at 0.13% below goal.
Individual DC scores:
Austell – 99.66%
Indy – 99.93%
England – 100.00%
EMC – 100.00%
Order Entry: Our Order Entry metric improved by 0.09% and is coming in at 0.05% below goal.
On-time Delivery: Our On-Time Delivery metric fell by 1.14% and is coming in at 5.19% below goal.
