Look for the Orange Shrink Wrap!

At Earnest Machine, we are dedicated to providing quality, high-performance parts to our customers, but we know product damage or loss can occur during shipping, especially with LTL carriers. Providing you with well-packaged shipments is one way we strive to mitigate this pain in the shipping world. Earnest works to ensure product integrity for our customers by using our signature orange shrink wrap for all of our LTL shipments.

After items have been picked at our warehouse they are placed on a pallet and covered using a clear plastic cap. Finally, once all aspects of the order have been checked, the pallet is wrapped tightly using our signature orange shrink wrap. Your receiving departments can immediately know when shipments have been damaged or re-wrapped while in transit by checking to see if our orange shrink wrap is still intact upon receipt.

Please let your receiving department know to sign for a shipment as damaged if they see that the integrity of orange shrink wrap has been compromised on an Earnest shipment. Providing us with photographs (if possible) of any suspect pallet will greatly improve success rates with any damage claims submitted to carriers. We can work together to reduce these costly losses that occur in transit, both in time and dollars.

For any issues with your shipment, contact our team at 800-327-6378 or email [email protected].