Shop ‘til you drop!Have you ever stood in line at Walmart on the day after Thanksgiving, right before they open the doors?
Well, believe it or not – we had a very similar situation here at Earnest when the Earnest Web Store opened recently. Yes! If you weren’t personally trying to beat down our virtual doors, then you may have noticed that your internet connection was really slow that day. We even had a call from Steve Jobs, wondering what the heck was going on.
And we weren’t even giving away anything or offering deals on plow bolts (which are always a deal at Earnest, actually – as you well know). Our customers were just so excited to try the new online store, you could practically hear them chuckling and rubbing their hands together in glee as they attacked their keyboards.
If you haven’t already done so, it’s very easy to set up an account and join in the fun. As a matter of fact, here’s another link, below. If you want to sign up now, we’ll be right here when you come back.
Click Here to Set Up Your Super Fabulous Account with Your Pals at Earnest!Was that easy, or what? Now you can place orders and check your order history any time. You can review product information and look over stock and pricing information whenever and wherever you get the urge. For instance, let’s say you’re on vacation in Cancun and you’re hanging out by the pool with nothing to do. Well, now you could power up your Blackberry, go online, and browse through the 35,000 custom parts Earnest has available – all while you sip fancy rum drinks and work on your tan. Life just doesn’t get much better than that.
But Don’t Be a StrangerWhile we all love the convenience and speed of online shopping, we had a somewhat surprising reaction from our staff when we announced our plan to launch this site. We have a very customer-oriented crew at Earnest, so everyone in sales and customer service was really happy to know you’d have this new service.
Then one day, we noticed a small crowd gathered around Pam in the Cleveland office. Upon further investigation, it became apparent that poor Pam was in tears and her co-workers were handing her tissues and patting her on the back, trying to console her.
What on earth is going on we all wondered?
Pam was afraid that you guys, her beloved customers, wouldn’t call her anymore. And when she called her counterpart in England, Susan, the two got to talking and worrying and crying. Together. Next thing you know, people were blubbering from Ohio to the Cotswolds.
So please: Don’t be a stranger. Use the Web site as often as you like – daily, even. Though we do encourage you to call sales and customer service every so often. Just to check in. They’ll be heartbroken if they don’t hear the latest news about your kids, how your mother’s doing since her hip replacement, and where you’re going on vacation this year. Susan is even considering introducing “Cup of Tea Tuesdays” allowing you to share a “cuppa” and catch up.
We know you’re busy. That’s one of the reasons why we created this fabulous site! Please, please don’t forget the little people back home.
On a Final NoteWe know you’re going to have a ball ordering all your favorite fasteners online. From castle nuts to clipped head plow bolts, you can count on Earnest to have exactly what you need! And there’s a fun little promotion going on right now we’d like to bring to your attention: the Earnest Torque Guide. Priced at $6.99 each, or just $5.99 each for a packet of 10, these handy pocket guides include both standard and metric measurements along with the platings and coatings most commonly encountered.
Savvy shoppers advise that it’s never too early to pick up holiday bargains, and this stocking stuffer is a no-brainer. Be sure to pick up Torque Guides for the whole family and while you’re at it, it’s such a creative and thoughtful way to say “Happy Holidays” to people like your mailman, hairdresser, children’s teachers, and more.
And there you have it. Whether you’re bored in Cancun or slaving over your desk in Poughkeepsie, the Earnest Web Store is our way of responding to your needs and continuing to be Intentionally Better in all we do. It’s never been easier to manage your complete fastener needs.
Still haven’t signed up? All you have to do is click on the link and we’ll send you a custom login and password so you can get started right away. Here it is again:
Click Here to Set Up Your Super Fabulous Account with Your Pals at Earnest!We are here to help you hold your business together.
Seriously.